Welcome to Britannia Gifts. By accessing or using our website and placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website or purchasing our products.
1. General Information
Britannia Gifts is an online retail store offering a variety of consumer products to customers in the United Kingdom and the United States.
By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian, and that you will comply with all applicable laws and regulations.
2. Orders and Payments
- All orders are subject to acceptance and availability.
- Payment must be successfully authorized before an order is processed or shipped.
- We reserve the right to refuse or cancel any order where fraud, unauthorized activity, pricing errors, or other legitimate concerns are identified.
- Prices are displayed in the currency shown at checkout and may be updated without prior notice.
- Customers are responsible for providing accurate billing, shipping, and contact information.
3. Shipping and Delivery
- We currently ship to customers in the United Kingdom and the United States.
- Standard shipping is free on all orders.
- Orders are processed within 2 business days (Monday–Friday).
- Estimated delivery time is 5–7 business days, including processing and transit.
- Delivery estimates are provided in good faith but are not guaranteed.
- Britannia Gifts is not responsible for delays caused by shipping carriers, customs authorities, severe weather, public holidays, or other circumstances beyond our reasonable control.
Please refer to our Shipping Policy for complete details.
4. Returns and Refunds
- Eligible items may be returned within 30 days of delivery.
- Approved returns qualify for free return shipping where applicable.
- Refunds are issued to the original payment method after the returned item has been received and inspected.
- Refunds are generally processed within 7 business days.
Please refer to our Return & Refund Policy for complete information.
5. Product Information
We make every effort to ensure that product descriptions, specifications, pricing, and images are accurate.
However:
- Product colors may vary slightly due to individual display settings.
- Minor variations in appearance, packaging, or manufacturer updates may occur.
- We reserve the right to correct typographical errors, pricing mistakes, or product information at any time without prior notice.
6. Intellectual Property
All content available on this website—including text, graphics, logos, images, product descriptions, website design, and other materials—is the property of Britannia Gifts or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Britannia Gifts shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our maximum liability relating to any order shall not exceed the amount paid for the product giving rise to the claim.
Nothing in these Terms excludes or limits any rights that cannot legally be excluded under applicable consumer protection laws.
8. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
9. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business, legal requirements, or website functionality.
The revised version will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes become effective constitutes acceptance of the revised Terms.
10. Governing Law
These Terms shall be governed by the applicable laws of the jurisdiction in which the transaction is conducted, subject to any mandatory consumer protection laws that apply to customers in their country or state of residence.
11. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Store Name: Britannia Gifts
Business Address:
UNIT 2, 300 Vauxhall Bridge Rd
London, England SW1V 1AA
United Kingdom
UK Phone: +44 7760 858897
USA Phone: +1 (866) 448-5031
Email: support@britanniagifts.us
Business Hours:
Monday – Friday: 11:30 AM – 8:00 PM
Saturday: 11:30 AM – 6:00 PM
Sunday: 11:30 AM – 5:00 PM